1. Overview At [slimwithsnehal.com], we aim to provide the highest level of satisfaction through our coaching programs, workshops, and online services. This Cancellation and Refund Policy outlines the conditions under which you may cancel a service or request a refund. By purchasing any program, course, or service from our website, you agree to the terms of this policy. 2. Program / Course Enrolment Once you enroll and make the payment for any course, program, consultation, or webinar: Your seat and access are confirmed immediately. Our team allocates resources and materials for your participation. Hence, we generally do not offer refunds once payment is completed. 3. Cancellation Policy You can cancel your participation before the program start date only by emailing us at [snehalbharati87@gmail.com]. Cancellations made after program access / session link is shared will not be eligible for any refund. In case of duplicate payment or transaction failure, please inform us immediately via email, and we will verify and process the correction. 4. Refund Policy Refunds will be issued only in the following cases: ✅ Duplicate payment: If the same transaction is charged twice due to a technical error. ✅ Payment gateway error: If the amount is deducted but service access is not received. ✅ Program cancellation from our end: If we cancel or reschedule the program without a suitable alternative. In all valid cases, the refund will be processed to your original payment method within 7–10 working days, depending on your bank or payment provider. 5. No Refund Situations Refunds will not be issued under these circumstances: You did not attend or complete the course / program / consultation. You changed your mind after accessing the content or session link. Dissatisfaction based on personal expectations. Delay in payment confirmation caused by your bank, UPI, or card provider. 6. Rescheduling or Substitution If you cannot attend a scheduled session or program, we may, at our discretion, offer: Access to a future batch or an alternate session (if available), or Credit that can be used for another program. Such adjustments are case-by-case and not guaranteed. 7. Contact for Support For any payment, cancellation, or refund-related queries, please contact: 📧 Email: [snehalbharati87@gmail.com] 🌐 Website: [slimwithsnehal.com] 📍 Address: [Amaravati, Maharashtra India] 8. Policy Updates We may update this policy from time to time to reflect changes in our services or legal requirements. The revised policy will be posted on this page with a new “Effective Date.” ✅ Quick summary (for Razorpay/Instamojo compliance): No refunds once the program/service starts. Refunds only for duplicate or failed payments. 7–10 working days refund timeline. Contact email clearly mentioned.